![]() ![]() Sometimes the line was busy or the connection terminated unexpectedly. The concierge service was 24×7, but on the weekend after 10 pm, the bright bulbs were at home and things needed to wait until normal office hours. Anyway, the number of agents responsible for Centurion was limited and over the years I learned all the bulbs in the chandelier and knew who was bright and who was rather dark. Only the exclusivity is then, of course, gone. The services are similar so this makes economical and organizational sense. The employees probably answered a call either as “ Platinum Service” or as “ Centurion Service” depending on which dial-in number they had been called from. Eventually, you ended up in a call center, which was obviously very, very closely connected to the call center of the Platinum Service. In the past, there was a phone number and with the help of a computer you could choose whether you wanted to speak to the lifestyle automated service, the business travel automated service or the holiday travel automated service or if you had questions about your card account or the Membership Rewards points. Lovely!ĭer Centurion Card Service – Real Luxury? Or medical help, spare underwear, a map, an interpreter, spare passport, mobile phone charger, the morning-after pill, the morning-before pill and the during-sex pill, plane tickets, a helicopter, a yellow rubber boat…no matter what! The relationship manager of your American Express Centurion Card is trying to get it. Imagine you are in the Amazon jungle and urgently need cash. No matter what, no matter when, no matter where.” The promise of American Express: “Even where no one else hears you, we come to answer your call. This is the real highlight and the point at which the exclusive credit card issuers want to differentiate themselves and by which the customer measures the quality of his card. Conclusion: My Opinion on the Centurion Card from American Express.From VIP Services to Lounges und Insurance to Safe Houses.Der Centurion Card Service – Real Luxury?.Centurion Card: Concierge-Service/Relationship Manager.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |